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"When my husband got a job in England, we were very excited and very nervous. We had a toddler, just three months to move, and too much stuff! We knew we would be moving into a much smaller space, so one of our biggest worries was what to do with all of our things. A garage sale just wasn't going to cut it.
Enter: Sweet and Harding. From start to finish, Heidi and Ian were the consummate professionals - calm, when we were spastic; reassuring, when we were nervous; organized, when we were anything but. Not to mention all the other things: trustworthy, reliable, eager, flexible, and good-humored too!
They met with us multiple times before the sale to go over the logistics and all of our concerns from the financial to the sentimental (including, yes, making sure all the baby clothes went to really nice people!)
Our sale happened after we moved, so when we left, we handed the keys to them. They came in, organized everything, cleaned everything, and sold everything! And they always went above and beyond our expectations - sending us pictures and videos of the sale and the empty house, coordinating things with our relator when necessary, even mailing us keepsakes we had accidentally left behind.
Honestly, when all was said and done, we couldn't believe they handed us a big check. It felt like we should be paying them! For all these reasons, and many more, we wholeheartedly recommend Sweet and Harding..."
Ashley S.
London, England.
(Formerly of Buffalo, NY)
"Dear Heidi and Ian:
I want to thank you for the estate sale services you provided our family. It was a very difficult and emotional
decision to have an estate sale of our childhood home. However, your professionalism and caring nature
made this decision the right decision.
We truly appreciate all the hard work you put into the sale. I felt very
comfortable leaving it in your hands. You both did a wonderful job before, during and after the sale. I
appreciate you making arrangements to have the few items that did not sell donated to charity. As promised,
you left the house empty and clean.
Again, I thank you for a job well done. It put us all at ease."
Sharon O.
Hamburg, NY
"I recently retained Sweet & Harding to handle the liquidation of our family possessions
after my mother passed away and my father relocated to California.
Handling the liquidation sale from 3,000 miles away could have turned into my worse
nightmare, but thanks to Sweet & Harding, every detail was handled beautifully.
Circumstances changed by the minute, and Ian and Heidi were always available and
knew what do to. For instance, after a week of haggling with prospective buyers, the
decision was made not to sell my father’s car. Then, two days before I was to return to
California, we reversed that decision. After very early morning phone calls to Heidi and
Ian at their homes, they jumped right on it and we sold the car!
On several occasions, Heidi and Ian went beyond the scope of their contract at their own
expense. They made an extra trip to the post office to obtain the proper mailing boxes for
personal pictures and returned to the post office to mail personal pictures to my sister in
Arizona. They made all the arrangements with Habitat for Humanity to pickup donations
at the house. They brought left-over items and clothing to the Salvation Army. When the
weather didn’t cooperate, they arranged with the City for a special garbage pick-up.
The house was to be broom-cleaned when the sale was finished. Once again, Ian and
Heidi took extra time to remove stains from the kitchen floor, polish the counter tops, and
vacuum the entire house.
Heidi was very knowledgeable on what items would sell, and she knew how to price to
sell. I believe we received fair prices for items that sold, and I believe they charged a fair
commission.
After I returned to California, Ian was kind enough to send me pictures of the house over
the Internet so I could see what was done and how the house looked when everything was
finished.
I am very pleased with the work Sweet & Harding did for me. The estate sale was a
success. I highly recommend them – they will do a wonderful job for you.
Sincerely,"
Diane K.
Irvine, CA
"Moving out of the house that I had lived in for 10 years was a very overwhelming and emotional
experience! When I decided that I was going to have an estate sale I spoke with a few different
estate sale agencies and found the most pleasant and knowledgeable business was Sweet &
Harding.
I instantly felt at ease with Heidi and Ian, they thoroughly explained the process and details of
holding a sale to me and answered all of my questions. They assured me that most of my items
would sell and that they would assist me in donating and/or disposing of the items that did not
sell. Before the sale they sorted, displayed and priced everything for optimal sale potential. They
publicized my sale in the local papers, on their website and sent out an email to their very large
customer database.
The sale was well attended and the majority of my items sold. After the sale I was very anxious
about what I was going to do with the items that did not sell, as I needed everything out of the
house in the next 3 days. Both Heidi and Ian were very reassuring and kept telling me not to
worry, they would help me out and make sure everything was taken care of. As promised,
within 3 days my house was totally empty and ready for the new owners to move in!
I highly recommend Sweet & Harding to anyone holding an estate/liquidation sale. They are
honest, reliable and a pleasure to work with. Thank you Heidi and Ian for making the daunting
task of moving just that much easier with your professional and compassionate handling of my
estate sale."
Laura Y.
Amherst, NY
"Ian and Heidi:
I just wanted to let you know that the boxes got here Friday. I had waited
to take them to my Mom until Saturday, and we opened them together.
She received the check and the accounting of the sale. I really can't thank
you both enough for all you have done. She is settled now, and so pleased
with how things worked out with your help.
Everything you promised, you did, and the transition was so smooth and easy
for us. I would recommend Sweet and Harding to anyone who wants to make an
estate change. You provide Cadillac services and impeccable handling of all
affairs.
Thank you"
Sue M.
Dallas, TX
